Frequently asked
Am I talking to a real person?
No. The teacher is simulated by artificial intelligence. The first name and the face make the exchange feel natural, but no human reads your messages. Its corrections can contain mistakes.
A reply is wrong, or shocking
Press and hold the teacher's message, then choose Report this message. Tell us what is wrong in a line if you can. The report reaches us with the message and the reason, nothing else, and it costs you none of your daily messages. You can also write to [email protected].
How many messages a day?
The limit in force is shown in the app, and the counter starts again each day. The app warns when only a few messages remain, and says clearly when the limit is reached. Translations, dictation transcriptions and the teacher's opening message are not counted.
How do I get corrected?
Write in the language you are learning, mistakes included. The teacher replies normally and shows the correction in a card below: what you said, the correct form, and "See my corrected sentence" for the whole sentence rewritten. "Why?" asks for the explanation.
What are simulations for?
The teacher plays a part, a bank clerk or a hairdresser for instance, and does not correct during the scene so as not to break it. At the end it steps back and reviews the mistakes. You can describe any situation you like from the home screen.
What are my notes for?
The bookmark keeps a sentence. They are read again in "My notes", where you can write why you kept them. Those sentences then come first in quizzes and in reviews.
Dictation writes in the wrong language
The flag to the left of the input field shows which language is being heard. Tapping it switches between the language you are learning and your own. Dictation uses Android's own speech recognition: Fala does not ask for microphone access.
How do I write in Japanese, Russian or Arabic?
Add the language keyboard in Android settings; the app offers a shortcut when it is missing. If you do not want to learn the script, choose "Latin letters" in the profile: the teacher will then write in transcription only.
Setting notifications
Profile โ Notifications: none, one, two or three a day, starting from an hour you choose. Later slots can be small exercises drawn from what you have already seen. A conversation can also be muted.
Changing language or teacher
From the profile for the language, from the conversation menu for the teacher. Nothing is lost: memory is filed by language, and coming back to a language finds its mistakes and its vocabulary again.
Deleting my data
Profile โ Delete my account. The app first erases what the server holds, then the phone. A connection is therefore needed. Details on the Privacy page.
Subscription
Fala Plus raises the daily limit without removing it. Purchase, renewal and cancellation go through Google Play, from your Google account.
Writing to us
A question, a bug, a correction that is plainly wrong: [email protected]. Mention the language you are learning and, if possible, the sentence involved.